Frequently asked questions

AI.Reply is a free Chrome extension that writes Gmail replies for you in one click. It reads the email thread you're viewing and generates a complete, context-aware response — accept, decline, formal, guided or fully automatic.

Open the AI.Reply listing on the Chrome Web Store, click 'Add to Chrome', and open Gmail. The AI.Reply buttons appear automatically inside your emails — no account setup required.

Yes — installing and using the core one-click reply experience is free. Check the Pricing page for details on plans and any premium capabilities.

No signup gymnastics. Install the extension and start replying. Your Gmail login is all you need.

Typically 1–3 seconds, depending on thread length and your connection. Faster than typing 'Hope this finds you well.'

Yes. Refresh any open Gmail tabs after installation and the AI.Reply toolbar appears in your emails right away.

Watch the 2-minute demo video on our homepage — it covers every feature. The interface is self-explanatory: open an email, click a button, get a reply.

Open any email, click the AI.Reply button, and a complete reply appears in your compose box based on the full thread context. Review it, edit if you want, and send.

You give a short hint — like 'agree but push the deadline to Friday' — and AI.Reply expands it into a polished, complete email in your chosen tone.

Zero-input mode. AI.Reply reads the thread and drafts the reply it predicts you'd write, with no hint from you at all. Great for routine emails.

They generate purpose-built replies: Accept writes a gracious yes (confirming details from the thread), Decline writes a polite, professional no — the hardest email most people ever write.

It forces professional, client-safe language: proper salutations, measured phrasing, formal sign-offs. Use it for bosses, clients, legal and HR.

When you forward an email, it writes a clean introduction explaining why you're forwarding it and what you need from the recipient — instead of a bare 'FYI'.

For brand-new emails: describe what you want in one line ('ask HR for a salary certificate') and AI.Reply writes the full email.

Yes. AI.Reply condenses long conversations into a short summary so you get the context in seconds before replying.

The whole thread. Replies are built with full conversation context, so earlier commitments, names and details are reflected correctly.

Yes — save your best replies as reusable templates and apply custom sign-offs so every email ends the way you want.

Always. The reply lands in your compose box as an editable draft. Nothing is ever sent without you clicking send.

You control tone through the intent buttons (formal, friendly, accept, decline) and Guided AI hints. The output adapts to the register of the thread.

AI.Reply performs best in English. It can often handle other major languages — try it on your own emails and see.

Yes. Email content is processed only to generate the reply you request. We don't store your emails, sell your data or use your messages to train AI models. See our privacy policy for full details.

No. It only processes the thread you're actively viewing, and only when you click an AI.Reply button. It doesn't scan your inbox in the background.

Never. It drafts; you send. Every reply is placed in your compose box for review first.

No. Your email content is not used for model training.

On the Privacy page of this site, and at the canonical policy URL linked in the extension listing.

AI.Reply drafts locally into your compose box and processes only the thread you're viewing. If your employer restricts browser extensions, check your IT policy first.

Google Chrome, plus Chromium-based browsers that support Chrome extensions: Edge, Brave and Arc.

Not yet — AI.Reply currently supports Gmail. Outlook support is on the roadmap; subscribe to the newsletter to hear when it ships.

Yes — it works in Gmail whether you use a personal @gmail.com address or a Google Workspace account (subject to your organization's extension policy).

Chrome extensions don't run on mobile Gmail apps. AI.Reply works on desktop Chrome (Windows, Mac, Linux, ChromeOS).

Yes — it works in whichever Gmail account you have open in the tab.

No. The extension is lightweight and only activates when you interact with it.

The core experience is free to install and use. Current plan details are on the Pricing page.

Yes — if you purchase a paid plan and it isn't right for you, email support within 7 days of purchase for a refund.

No. Install free from the Chrome Web Store — no payment details required.

For team rollouts (recruiting agencies, sales teams, support desks), contact us at support.ai.reply@gmail.com — we'll set your whole team up.

Refresh the Gmail tab. If they still don't appear: confirm the extension is enabled at chrome://extensions, disable conflicting Gmail extensions, and try an incognito-with-extension test. Still stuck? Email support.

Very short or ambiguous threads give the AI little context. Use Guided AI with a one-line hint — quality jumps immediately.

Email support.ai.reply@gmail.com, call +91-9816689339, or use the contact form. We reply within 24 hours.

Right-click the extension icon in Chrome → 'Remove from Chrome'. We'd love to hear why at support.ai.reply@gmail.com so we can improve.

Email support.ai.reply@gmail.com with 'Bug' or 'Feature request' in the subject. Real humans read every message.

AI.Reply is built by ASAI Technology, an independent software studio based in Noida, India.